Shipping policy
Last updated: 02-21-2026
At Galaxy Z TriFold Cases, we offer FREE worldwide shipping on all orders.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.
Once your order is processed, you will receive an email notification with tracking information when available.
Shipping Time (Free Shipping)
Estimated delivery times:
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United States & Canada: 7–14 business days
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Europe & United Kingdom: 7–14 business days
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Australia & New Zealand: 8–16 business days
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Rest of the World: 10–20 business days
Delivery times are estimates and may vary due to customs clearance, local postal services, or peak periods.
Tracking Information
Once your order has shipped, you will receive a tracking number by email.
Tracking updates may take 24–72 hours to appear in the carrier’s system.
Customs, Duties & Taxes
International orders may be subject to customs duties or taxes depending on your country’s regulations.
These charges, if applicable, are the responsibility of the customer.
Delayed or Lost Orders
If your order has not arrived within 30 days of shipment, please contact us and we will work with the carrier to resolve the issue.
Your satisfaction is important to us, and we will ensure a fair resolution.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us
For any shipping-related questions, contact us at:
Email: contact@galaxyztrifoldcases.com
or via our Contact Us page.